Interpretation and definitions

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Quintus Analytics.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: Netherlands
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to Quintus Analytics, accessible from https://www.quintus.nl
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and using data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Cookies are small text files that are placed on your computer by websites that you visit. Websites use cookies to help users navigate efficiently and perform certain functions. Cookies that are required for the website to operate properly are allowed to be set without your permission. All other cookies need to be approved before they can be set in the browser.

  • Strictly necessary cookies. Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
  • Performance cookies. Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
  • Targeting cookies. Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
  • Functionality cookies. Functionality cookies are used to remember visitor information on the website, eg. language, timezone, enhanced content.
  • Unclassified cookies. Unclassified cookies are cookies that do not belong to any other category or are in the process of categorization.

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Any third party we share your information with must disclose the purpose for which they intend to use your information. They must retain your information only for the duration disclosed when requesting or receiving said information. The third-party service provider must not further collect, sell, or use your personal information except as necessary to perform the specified purpose.

Your information may be shared to a third-party for reasons including:

  • Analytics information. Your information might be shared with online analytics tools in order to track and analyse website traffic.
  • Improving targeted advertising campaigns. Quintus consultants partners with third party service providers to improve targeted advertising campaigns.

If you choose to provide such information during registration or otherwise, you are giving Quintus consultants permission to use, share, and store that information in a manner consistent with this Privacy Policy.

Your information may be disclosed for additional reasons, including:

  • Complying with applicable laws, regulations, or court orders.
  • Responding to claims that your use of our Service violates third-party rights.
  • Enforcing agreements you make with us, including this Privacy Policy.
  •  

This website uses Userlike, live chat software produced by the company Userlike UG (haftungsbeschränkt), Probsteigasse 44-46, 50670 Cologne, Germany.

You can use Userlike to chat with our employees in real-time. At the start of the chat, the following personal data is collected :

Date and time of the chat,
Browser type/version,
Operating system used,
URL of the previously visited website,
Amount of data sent.
And if provided by you: first name, surname, and e-mail address.

Depending on the course of the conversation with our employees, further personal data may be provided by you in the chat. The nature of this information depends heavily on your request or the problem you are describing.

All our employees have been trained in data protection and in the handling of customer data. All our employees are obliged to maintain confidentiality and have accordingly signed an addendum to their employment contracts which obliges them to maintain confidentiality and observe data protection.

By accessing the quintus.nl web page, the chat widget is loaded as a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code executed on your computer that enables the chat.

In addition, quintus consultants stores the history of live chats. The purpose of this is to save our customers from having to go through a long history of requests, and for us to constantly monitor the quality of our live chat service. Processing is permitted pursuant to Art. 6 Para. 1 Book f, GDPR. If you do not wish your live chat history to be stored, please do not hesitate to contact us using the contact details listed below. Stored live chats and any other of your data will then be deleted by us immediately.

The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 Para. 1 Book f, GDPR. The legal basis for the processing of the data provided in the chat is also Art. 6 Para. 1 Books b and f, GDPR.

Further information can be found in the Data processing terms of Userlike UG (haftungsbeschränkt).

Your information’s security is important to us. https://quintus.nl utilizes a range of security measures to prevent the misuse, loss, or alteration of the information you have given us. However, because we cannot guarantee the security of the information you provide us, you must access our service at your own risk.

Quintus consultants is not responsible for the performance of websites operated by third parties or your interactions with them. When you leave this website, we recommend you review the privacy practices of other websites you interact with and determine the adequacy of those practices.

Additional information

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For questions and/or comments about our Policy and this statement, please contact us by using the following contact details:

Quintus consultants b.v.
PO Box 2718
3800 GG AMERSFOORT
Netherlands
Website: https://www.quintus.nl
Email: info@quintus.nl
Phone number: +31 (0) 334550480

Privacy Statement
Copyright © Quintus consultants 2022. All rights reserved.

Quintus helps EBN gain more insight into energy projects

How information management by Quintus leads to more efficiency at Energie Beheer Nederland

Data is vital for Energie Beheer Nederland (EBN). The organization, a non-operating partner to nearly all gas and energy transition projects in the Netherlands, uses massive amounts of data to increase efficiency and create market value. In order to have access to all data and their smart aggregation, EBN relies on the expertise of Quintus. Manager Information Management Martin Hoff elaborates on this partnership.

EBN is active in the Dutch gas and renewable energy markets. The company provides policy advice to the government and shares knowledge with third parties, large actors in the gas and energy value chain. As non-operating partner, EBN participates in their projects. Most of the projects involve either the exploration, extraction and storage of Dutch natural gas, decommissioning of infrastructure, or geothermal energy and carbon capturing and storage.

“The availability of reliable information is crucial to our business objectives,” says Martin Hoff, EBN’s Manager Information Management and Chief Information Officer. He explains that most information is generated by cleverly processing and presenting data from various internal and external sources. It provides insight into crucial aspects of the business, such as gas production, reserves and forecasts per location, benchmark information, its financial status and operational risks, Hoff details.

From data warehouse to dashboard

At the heart of EBN’s data management lies a data warehouse. Here, data from numerous applications and external sources is compiled and prepared for further processing. It is made accessible to data analytics tools that allow visual presentation in dashboards. To have this process run efficiently and gain maximum insight, EBN relies on the expertise of Quintus consultants.

IT service provider Quintus is responsible for managing the data warehouse and delivering regular and incidental reports to EBN. Their consultants provide and maintain the tooling for correct data access, aggregation and visual presentation, Hoff explains. They also perform high-level quality checks prior to data admission to the warehouse. This gives EBN a reliable picture of both specific projects and generic trends. Anonymized information is also made available to the market.

Strategic information management

EBN first selected Quintus back in 2017, for implementing data analytics and reporting tool Spotfire. This tool was an addition to EBN’s existing SAP Business Objects suite that could not integrate GIS maps, Hoff says. Since then, Quintus has expanded its responsibility to include the more tactical side of information management. Hoff notes that most application-specific data is checked and managed either by the IT demand managers with support of the data program team at EBN or by the respective data supplier.

Four Quintus consultants participate in the scrum team, says Hoff. The team also includes EBN and third-party employees. Hoff is pleased with the input from Quintus. “They do a good job and are an integral part of our day-to-day business. They are familiar with our company culture and demands, realize which data is relevant to us and know extremely well the meaning of various data. When problems arise, they know whom to consult and never complain or disagree.”

Data efficiency with new technology

Hoff plans further digitization and even more efficient and effective use of data in the years to come. “As a company we shift focus towards energy transition. To facilitate this transition, we need extreme data efficiency. We have to embrace new technology in the future, such as artificial intelligence and machine learning. Our current tooling won’t get us there. As long as we do not update our quality assurance and data processing capabilities, it will simply take too long.”

With that in mind, Hoff’s team has started the implementation of a data lake, in which raw data from applications and suppliers appears. “It’s going to be a challenge to us all,” Hoff concludes. “We need new knowledge and tooling to compare and bring these datasets together. Everyone will have to prepare for this, including Quintus. We are happy with their hands-on support.”

For sixty years EBN has been a participant in nearly all projects involving gas extraction, infrastructure decommissioning and energy transition in the Netherlands. The organization participates in, gives advice to and serves as information broker within its partnerships. EBN is fully owned by the Dutch state, but operates independently. It currently employs approximately 130 people.

Objective: smarter insights from a variety of datasets

Solution: data warehouse and information management

Result: more efficient and effective data use, prelude to further digitization